FAQ

Q: Do you ship worldwide?

A: Yes we do! 

Q: What is your average turnaround time?

A: Our turnaround time for orders is 30 days. If you are looking to place an order with us, but need them for a specific date, please get in touch with us via email or Instagram DM to discuss. 

Q: What are my payment options?

A: We accept all major debit and credit cards. PayPal, Apple Pay and Klarna payments. 

Q: How do I know if my order has been shipped?

A: You will receive a dispatch confirmation via email to notify you that your order has been shipped which will also include your tracking details.

Q: How should I clean my customs?

A: Any trainer cleaning product is suitable! We would not suggest the use of a washing machine, as this can effect the durability of the paint.  

Q: Is the paint durable?

A: Yes! The paint is crack, water resistant and 100% wearable, however damage can be caused through misuse. 

Q: If I order the wrong size, can I get a refund or exchange?

A: As all of our customs are made to order, we do not offer refunds or exchanges so please be sure of your size before placing an order.