I'm told that the true measure of exceptional customer service isn't when everything goes well, it's how they cope and treat their customers when things don't quite go right and I have to say that in my situation Mattbcustoms absolutely excelled themselves. A small hiccup, one very panicked prom Mum, the calm service I'm asking about here on Trustpilot - cannot fault the communication, the speed of answering emails, and of course, the outstanding customer service. I wouldn't think twice about using Mattbcustoms again. Thank you for everything, you've made me and my girl extremely happy. I wish I knew the name of the lady with the beautiful nails that helped me but you're one in a million! Thank you.